Refund Policy
Refund Policy
We strive to provide a delightful experience. Please review our refund policy below:
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Booking and Payments:
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All bookings and payments must be made through our official website.
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We do not handle or carry cash onboard.
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Cancellation & Ticket Transfer Policy:
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Ticket Transferability: If you are unable to attend, you may transfer your ticket to another individual.
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Refund Policy: Tickets are non-refundable under any circumstances, regardless of the notice period or reason for cancellation. By purchasing a ticket, you agree to the terms outlined in this policy. We appreciate your understanding & cooperation.
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Once a Travel Date is booked this is a fixed date and is not transferable, please be sure that all members of your group are free to travel on the date you are booking. Requests for date transfers will not be accepted.
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Cancellation by Company:
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If we need to cancel the service, a full refund will be issued to all affected customers.
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No-Show Policy:
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No refunds will be issued for no-shows on the day of the service.
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Processing Refunds:
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Refunds will be processed within 7-10 business days back to the original payment method used during booking.
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Customer Support:
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For questions or assistance with your booking, please contact our customer support team via our website.
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Thank you for choosing us. We look forward to serving you and ensuring a wonderful journey!
